✅ 7-Day Easy Exchange — If the size doesn't fit or if you receive a defective product, we'll exchange it free of charge.
Our Exchange Policy
7 Days
You have 7 days from delivery to initiate an exchange request.
Unworn & Tagged
Items must be unwashed, unworn, and have all original tags attached.
Free Exchange
Size exchanges are completely free — we bear the pickup and re-delivery charges.
What's Eligible for Exchange?
| Reason | Eligible? | Process |
|---|---|---|
| Wrong size ordered | ✅ Yes | Exchange for correct size (free) |
| Defective / damaged product | ✅ Yes | Exchange or full refund |
| Wrong item delivered | ✅ Yes | Exchange or full refund (priority) |
| Colour slightly different from photo | ⚠️ Case-by-case | Contact us within 24 hours of delivery |
| Change of mind | ❌ Not eligible | We recommend visiting our store to try before buying |
| Item worn or washed | ❌ Not eligible | — |
How to Request an Exchange
1
WhatsApp us at +91 94402 80844 within 7 days of delivery with your order number and reason for exchange.
2
Share a photo of the item and packing slip (or order number) via WhatsApp.
3
We'll arrange pickup from your address within 2 business days.
4
Replacement dispatched within 24 hours of receiving the returned item.
Start Exchange on WhatsApp